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PAYMENT TRANSACTIONS SHOULD BE COMPLETED
WITHIN SEVEN DAYS AFTER CLOSING DATE,
UNLESS SELLER STATES OTHERWISE
Good communications between seller's and buyer's,
make smooth and easy transactions
Emails you will receive from rhodesmarket.com
1) Once you have listed an item, regardless what format it is, you will receive an email from rhodesmarket.com confirming your listing
2) When a registered member has bid on your item, you will receive an email confirming that bid on your item
3) If you have a successful sale, you will receive an email confirming that your item sold.
Steps for after a successful sale
1) Once the listing has closed with a successful buyer you will receive an email from rhodesmarket.com informing you that your item sold. This will also show up in your “My Account”
2) Within 3 days you should send the buyer an invoice. Follow these steps to send buyers invoices:
1) Log into your account.
2) Click on “My Account”
3) Under “Action Needed”, click on “Listing awaiting invoice”
4) Click the box to the left of the winner’s ID
5) Click on “Create Invoice”
6) You will then see the invoice that has been created for this item
7) Enter the shipping charges and taxes, if they apply
8) Click on “Save”
9) Now, send your invoice to the buyer by clicking on “Email”
10) Just below Invoice at the top, it will confirm that your invoice has been emailed
3) In your “My Account” you will now notice that the listing has moved from awaiting invoice to invoice awaiting payment. You will mark the invoice as paid
4) Also, once you receive payment you need to leave feedback for that buyer.
Buyers and sellers are responsible for arranging for the delivery of items and payment for items between themselves. We are not involved in either the delivery of any item to any buyer or the payment for any item to any seller. Payment is to be made within seven days OR by the payment date specified in the seller listing.
Our goal is to provide our members a safe and pleasant website. There are a couple of reasons that a member’s account may be suspended. Violations of our policies, and non-payment of your fees. You will be notified by rhodesmarket.com should you be on the verge of having your account suspended.
Non-Payment Suspension
If your account is suspended due to non-payment, it is usually because the credit card you had on file was declined. You will need to update your profile with a current credit card or contact customer service at rhodesmarket.com to resolve your unpaid account. Once payment has been received, your suspension will be lifted and you can continue using rhodesmarket.com.
Violation of Policies Suspension
Rhodesmarket.com will consider a case by case decision regarding a violation of policies suspension. Depending on the circumstances, you could be temporarily suspended or your membership revoked. You will have every opportunity to reply to our decision.
While your account is on suspension you will not be able to sign in to rhodesmarket.com, therefore, not allowing you to list an item or bid on any items.
FEEDBACK
PLEASE NOTE
Feedback is only left for a seller and buyer thru the sell by
Auction or Fixed Price It Now.
Classified Ads are not included in the Feedback Program.
Feedback can be a very important tool for you to use when buying or selling. I am sure you realize that you can’t please everyone all the time, however, if a seller or bidder has repeated negative feedback, then you are taking a chance in buying or selling to this member.
Each user is given a feedback rating based on the # of positive and negative comments they receive from other user's as they buy and sell. They get +1 point for a positive feedback, -1 point for a negative feedback, and 0 points for a neutral one. Be sure to check a user's feedback before bidding on an item to make sure they are trustworthy.
Please use caution and good judgment when leaving feedback. Remember that when you leave feedback it is visible to the public, and it cannot be retracted. Make sure that the feedback you leave is fair and factual. Please keep in mind that you could be held legally responsible for damages to another user's reputation if a court were to find that the remarks you left constitute libel or defamation. Rhodesmarket.com does not censor feedback or investigate it for accuracy. Under federal law, rhodesmarket.com is not legally responsible for the remarks that user's post, even if those remarks are defamatory. THIS LAW DOES NOT PROTECT THE PERSON WHO LEAVES THE FEEDBACK FROM RESPONSIBILITY OF IT.
Violations of our Feedback Policy
1) No profanity, vulgar, obscene, or adult material
2) No links or scripts in feedback
3) No personal information revealed about yourself
4) No personal information revealed about the buyer/seller
5) No inflammatory language
6) No comments on another transaction or any other unrelated experience.
After you make a sale or purchase, remember to leave feedback for the buyer or seller.
Check Your Feedback
To check your feedback that others have left about you, follow these steps
1) First you have to log in
2) Click on “My Account”
3) Click on “My Feedback”
4) This will open up showing all of your feedback that was left by others
Leave Feedback
To leave feedback for other members, follow these steps
1) First you have to log in
2) Click on “My Account”
3) Click on “Leave Feedback”
4) This will open up showing all the feedback that you need to leave
Once you have received the item, enter feedback for the seller.
Have questions about buyer's obligation? CLICK HERE to email your questions about this topic